Privacy Statement (EU)

PRIVACY POLICY

This privacy statement was last updated on August 9, 2022 and applies to citizens and legally permanent residents of the European Economic Area and Switzerland.

In this privacy statement we explain what we do with the data that we provide https://www.bettyandalbertgifts.com about you. We recommend that you read this statement carefully. In our processing we comply with the requirements of privacy legislation. That means among other things that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we strive to limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
  • we respect your right to provide your personal data for inspection, correct or delete.

If you have any questions or would like to know exactly what information we store about you, please contact us.

1. Parties and subject

Sweet Little Belgium bv (hereinafter referred to as “Sweet Little Belgium B.V" or the "Processing controller")             
Kruineikestraat 131, 3150 Tildonk

CBE/VAT: 0676 788 893   
Email: hello@bettyandalbert.com            
Phone: + 32 (0) 497 38 53 24

Sweet Little Belgium bv adopts this Privacy Policy, which aims to inform Users in a transparent manner about the website hosted at the following address: www.bettyandalbertgifts.com, (hereinafter the “Site“), and about the way in which personal data is collected and processed by Sweet Little Belgium bv.

The term "User” refers to any user, whether natural or legal, who visits the Site or interacts with the Site in any way.

In its capacity as controller, Sweet Little Belgium bv determines all technical, legal and organizational means and the purposes for the processing of the personal data of the Users. Sweet Little Belgium bv undertakes to take all necessary measures to ensure that the processing of personal data takes place in accordance with the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data (hereinafter the “Wet“) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/ 46/EC (ie the General Data Protection Regulation (GDPR) or 'GDPR'; hereinafter the “Regulation").

Sweet Little Belgium bv is free to choose a natural or legal person who processes the personal data of the users at its request and in its name (hereinafter the “Processor” or “Subcontractor”). Where appropriate, Sweet Little Belgium bv undertakes to select a Processor who offers sufficient guarantees with regard to the technical and organizational measures for the processing of personal data, in accordance with the Law and the Regulation.


2. Processing of personal data

Use of the Site by Users may lead to the collection of personal data. The processing of this data by Sweet Little Belgium bv, in its capacity as Controller or by service providers acting in the name and on behalf of Sweet Little Belgium bv, takes place in accordance with the Law and the Regulation.

Personal data is processed by Sweet Little Belgium bv, in accordance with the purposes stated below, via the following methods: an automated procedure


3. Purpose of the processing of personal data

In accordance with Article 13 of the Regulation, the purposes of the processing of personal data are communicated to the User. Those purposes are the following: to process the order and to improve the website and customer service.

1.1 Payments

We use the following personal data for that purpose:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • an email address
  • Account name or alias
  • IP address

The basis on which we may process this data is:

To comply with a legal or regulatory obligation.

Storage period

After termination of the service, we keep the data for the following period: 7 years.

1.2 Register an account

We use the following personal data for that purpose:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • an email address
  • Account name or alias
  • IP address
  • Geo-location data

The basis on which we may process this data is:

It is necessary for the performance of a contract or for preparatory procedures related to a contract to which the data subject is a party. 

Storage period

We only keep this data until the service has been terminated.


4. Personal data that may be processed

The User agrees that, during the visit and use of the Site, Sweet Little Belgium bv collects and processes the following personal data:

The information that the users provide themselves during a purchase on the website or when they choose to register for the newsletter or to participate in a survey to improve the services and products, the following data will be collected and processed: name, address , email address, company name and phone number.

Sweet Little Belgium bv collects and processes this personal data in accordance with the conditions and principles described in this Privacy Policy.


5. Permission

By accessing and using the Site, the User declares that he/she has read and given his/her free, specific, informed and unambiguous consent to the processing of his/her personal data. This agreement governs the contents of this Privacy Policy.

Consent is given by the positive and active act by which the User checks the privacy policy box 'I have read the Terms and Conditions read the website and agree with it' ticked. This consent is an essential condition for performing certain actions on the Site or for enabling the User to enter into a contractual relationship with Sweet Little Belgium bv. Any agreement that binds Sweet Little Belgium bv and a User with regard to the services and goods offered on the Site is subject to the User's acceptance of the Privacy Policy.

The User agrees that the Data Controller, in accordance with the conditions and principles set out in this Privacy Policy, collects and processes his/her personal data that he/she provides on the Site or in connection with the services offered by Sweet Little Belgium bv , provided for the purposes stated above.

The User has the right to withdraw this consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on the prior consent.


6. Retention period of the personal data of the Users

In accordance with Article 13, paragraph 2 of the Regulation, the Controller will only keep the personal data for as long as is reasonably necessary to achieve the purposes for which they are processed.

This duration is in all cases no longer than 7 years.


7. Recipients of Data and Disclosure to Third Parties

Personal data can be passed on to employees, employees, subcontractors, processors or suppliers of Sweet Little Belgium bv insofar as adequate guarantees are offered for the security of the data and insofar as they cooperate with Sweet Little Belgium bv for the marketing of the products or the provision of services. They act under the direct authority of Sweet Little Belgium bv, and are in particular responsible for the collection, processing or outsourcing of this data.

In all cases, the recipients of the data and those to whom the data is disclosed will comply with the contents of this Privacy Policy. Sweet Little Belgium bv ensures that they only process this data for the intended purposes and in a discreet and secure manner.

In the event that the data is provided to third parties for direct marketing or prospecting purposes, the User will be informed in advance so that he or she can give the prior and explicit consent to this use of personal data.


8. Rights of the Users

The User can exercise his or her rights at any time by sending a message by e-mail to the following address: hello@bettyandalbert.com, or a letter by post, accompanied by a copy of his or her identity card to the following address: Kruineikestraat 131, 3150 Tildonk.

a. Right of access

In accordance with article 15 of the Regulation, Sweet Little Belgium bv guarantees the right of the User to access his personal data. The User has the right to access this personal data and the following information:

  • the categories of personal data concerned;
  • the recipients or categories of recipients to whom the personal data has been or will be disclosed;
  • in case the recipients are established in third countries or international organisations, the appropriate or appropriate safeguards;
  • if possible, the proposed storage period for personal data or, if this is not possible, the criteria used to determine this period;
  • the existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the Regulation and, at least in such cases, relevant information about the underlying logic, as well as the importance and expected consequences of a such processing for the data subject.

The controller may demand a reasonable fee based on the administrative costs for additional copies requested by the User.

When the User submits this request electronically (e.g. via the e-mail address), the data will be provided in electronic form and for general use, unless the User requests otherwise.

The copy of the data will be communicated to the User no later than one month after receipt of the request.

b. Right to rectification

Sweet Little Belgium bv guarantees the right to rectification and deletion of personal data to the User.

In accordance with Article 16 of the Regulation, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes from his user account, unless these cannot be made independently, in which case the request can be addressed to Sweet Little Belgium bv.

In accordance with Article 19 of the Regulation, the controller shall notify any recipient to whom the personal data has been disclosed of any rectification of the personal data, unless such rectification proves impossible or involves a disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

c. Right to erasure

The User has the right to obtain the removal of his personal data as soon as possible in the cases referred to in Article 17 of the Regulation.

Where the Controller has made the personal data public and is required to erase it pursuant to the previous paragraph, the Controller shall, taking into account the available technologies and the costs of implementation, take reasonable steps, including technical measures, to inform other controllers who process personal data, that the data subject has requested the deletion of the association with such personal data or a copy or reproduction thereof by those controllers.

The two preceding paragraphs do not apply to the extent that such processing is necessary:

  • the exercise of the right to freedom of expression and information;
  • to comply with a legal obligation to process under Union law or the law of the Member State to which the controller is responsible, or to perform a task carried out in the public interest or in the exercise of official authority entrusted to the controller to feed;
  • the establishment, exercise or defense of legal claims.

In accordance with Article 19 of the Regulation, the controller shall notify any recipient to whom the personal data has been disclosed of any deletion of personal data or any restriction on its processing, unless such disclosure proves impossible or involves a disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

d. Right to restrict processing

The User has the right to restriction of the processing of his personal data in the cases referred to in Article 18 of the Regulation.

In accordance with Article 19 of the Regulation, the controller shall notify any recipient to whom the personal data has been disclosed of any restriction on the processing carried out, unless such disclosure proves impossible or involves a disproportionate effort. The controller shall provide the data subject with information about these recipients if the data subject so requests.

e. Right to data portability

In accordance with Article 20 of the Regulation, Users have the right to receive their personal data from Sweet Little Belgium bv in a structured, commonly used and machine-readable format. Users have the right to pass on this data to another controller without Sweet Little Belgium bv preventing this, in the cases provided for in the Regulation.

When the User exercises his right to data portability under the previous paragraph, he has the right to have personal data transferred directly from one controller to another, insofar as this is technically possible.

The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or for the exercise of official authority vested in the controller.

The right to data portability does not affect the rights and freedoms of third parties.

f. Right to object and automated individual decision-making

The User has the right at any time to object to the processing of his/her personal data due to his/her particular situation, including the automation of data by Sweet Little Belgium bv. In accordance with Article 21 of the Regulation, Sweet Little Belgium bv will no longer process personal data, unless there are legitimate and compelling reasons for the processing that prevail over the interests and rights and freedoms of the User, or for the establishment, exercise or defense of legal rights.

When processing personal data for prospecting purposes, the User has the right to object at any time to the processing of personal data concerning him/her for such prospecting purposes, including profiling insofar as it relates to such prospecting.

Where the data subject objects to the processing for the purpose of prospecting, the personal data will no longer be processed for that purpose.

g. Right of complaint

The User has the right to submit a complaint regarding the processing of his personal data by Sweet Little Belgium bv, to the Data Protection Authority competent for the Belgian territory. More information can be found on the website: https://www.dataprotectionauthority.be/.

Complaints can be submitted to the following addresses:

Data protection authority      
Drukpersstraat 35, 1000 Brussels       
Tel. +32 2 274 48 00   
Fax machine. +32 2 274 48 35  
Email: contact@apd-gba.be

The User can also file a cease and desist order with the president of the court of first instance of his domicile.


9. Cookies

The Site uses cookies to distinguish Users of the Site. This makes it possible to provide users with a better browsing experience and an improvement of the Site and its contents. The purposes and methods of cookies are included in this article. For our Cookie Policy we refer to the following page: https://www.bettyandalbertgifts.com/cookie-policy-eu/

a. General principles

One "Cookie” is a file that is placed temporarily or permanently on the User's device when viewing the Site with a view to a subsequent connection. Cookies allow the server to recognize the User's device.

Cookies can also be installed by third parties with whom Sweet Little Belgium bv collaborates.

Some of the cookies used by Sweet Little Belgium bv are necessary for the proper functioning of the Site, others are necessary to improve the User's experience.

The User can adjust or disable cookies.

By using the Website, the User expressly agrees to the management of cookies as described in this article.

b. Types of Cookies and Purposes

Different types of cookies are used by Sweet Little Belgium bv on the Site:

  • Technical cookies: they are necessary for the operation of the Site, allow the communication of the data entered and are intended to facilitate the User's navigation;
  • Analytical and audience cookies: these cookies allow the recognition of the User and are used to count the number of Users of the Website over a certain period of time. Since they also indicate surfing behavior, they are an effective way to improve the User's browsing experience by displaying proposals and offers that may be of interest to the User. They also allow Sweet Little Belgium bv to identify and correct any bugs on the Site;
  • Functional cookies: these cookies facilitate the use of the Site by preserving certain choices entered (for example, the username or language);
  • Tracking cookies: Sweet Little Belgium bv uses tracking cookies via Google Analytics, to measure the interaction of users with the content of the Site and to produce anonymous statistics. These statistics enable Sweet Little Belgium bv to improve the Site. Google supports the explanation of these cookies at the following address: http://www.google.nl/intl/en_uk/policies/privacy/.

c. Retention period for cookies

Cookies are stored for the time necessary to achieve the intended purpose. The cookies that can be stored on the User's hard drive and the storage period are as follows:

– 'go': 1 year. (analytical cookies)    
– '_gid': only during the session. (functional cookies).

d. Cookie management

If the User does not want the Website to place cookies on his hard drive, he can easily manage or delete them by adjusting his browser settings. By programming the browser, the User can also receive a notification as soon as a website uses cookies and thus decide whether to accept or reject them.

If the User disables certain cookies, he accepts that the Site may not function optimally. Some parts of the Site may not be usable or may be partially usable.

If the User wishes to manage and/or delete certain cookies in this way, he/she can do so via the following link(s):

For Users with a browser:

  • Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies
  • Microsoft Edge: http://windows.microsoft.com/en-gb/windows-10/edge-privacy-faq
  • Chrome: https://support.google.com/accounts/answer/61416?hl=en
  • Firefox: https://support.mozilla.org/fr/kb/activer-deactivater-cookies-preferences
  • Safari: https://support.apple.com/kb/ph21411?locale=fr_CA

If the User refuses to allow the use of Google Analytics cookies, he or she is invited to configure his or her browser to do so on the following website: http://tools.google.com/dlpage/gaoptout.


10. Limitation of the Controller's Liability

The website may contain links to other websites of third parties that are not linked to Sweet Little Belgium bv. The content of these sites and compliance with the Regulation and the Law are not the responsibility of Sweet Little Belgium bv.

The holder of parental responsibility must give his or her express consent to the minor under the age of 16 to disclose any personal information or data through the Site. Sweet Little Belgium bv strongly advises persons exercising parental authority over minors to promote responsible and safe use of the internet. The Controller cannot be held liable for the collection and processing of personal information and data from minors under the age of 16 whose consent is not effectively covered by that of their legal parents, nor for inaccurate data – in particular as regards age – provided by minors. have been introduced. Under no circumstances will personal data be processed by the Controller if the user indicates that he/she is under 16 years of age.

Sweet Little Belgium bv is not responsible for loss, damage or theft of personal data, in particular as a result of the presence of viruses or after computer attacks.


11. Safety and Security

The Controller implements technical and organizational measures to ensure an appropriate level of security for the processing and collection of data. These security measures depend on the implementation costs related to the nature, context and purposes of the processing of personal data.

The Data Controller uses standard encryption technologies within the IT sector when transferring or collecting data on the Site.


12. Change of Privacy Policy

Sweet Little Belgium bv reserves the right to change this Privacy Policy to comply with legal obligations in this regard. The User is therefore requested to regularly consult the Privacy Policy to be informed of any changes and adjustments. Such changes will be posted on the Site or sent by email to ensure enforceability.


13. Applicable law and competent court

This Privacy Policy is exclusively governed by Belgian law. Any dispute will be submitted to the courts of the judicial district of the registered office of Sweet Little Belgium bv.


14. Contact

For any question or complaint regarding this privacy policy, the User may contact the Data Controller at the following address: hello@bettyandalbert.com.

SWEET LITTLE BELGIUM BV
Kruineikestraat 131, 3150 Tildonk (Haacht)
Belgium
Website: https://www.bettyandalbertgifts.com
Email: hello@bettyandalbert.com
Phone number: +32 (0) 494 41 99 08 / +32 (0) 497 38 53 24


***