YOUR PARTNER FOR SPECIAL ATTENTIONS

Original and sustainable gifts
for every occasion:

Easter, birthdays, get well soon, holidays, anniversaries, special moments or retirement

Themed gift boxes

A selection from our range

Easter

Hear the bells ringing. Discover our Easter range.

Sweet and Cosy

Warm gifts to wish someone a speedy recovery, strength or success.

Chocolate Says It All

Get the message across with a gift box brimming with chocolate.

Mind and Soul

A delicious mix of healthy & guilty snacks that give mind and soul a boost.

Party Time!

Where is the party? The nicest party boxes to surprise a party animal

Tasty treats

Treats for the whole team or a colleague for all occasions.

Apero Fiesta

Refreshing aperitif drinks salty snacks for a successful apero!

cocktailtime

Cocktail for 1, cocktails for 2. Ooh, of course you can have one too!

Cheers with Beers

Selection of Belgian beers with accompanying snacks, perfect for every beer lover.

Cookie Wonderland

The entire Betty & Albert range in a box: biscuits à la carte!

Tiny Treats

The nicest hand-out gifts for parties and small thank yous.

All Boxes in a row

Completely personalized for FREE

All our gift boxes are personalized with your logo and, if desired, also your corporate identity. We also provide a card in each box on which you can send a personal message.

Your logo and corporate identity

We provide the boxes with a branding with your logo and corporate identity.

A card with your personal message

Each box contains a card to send your message with the package.

Order directly or have a tailor-made proposal?

Direct order and checkout or first a quote with a tailor-made proposal?

Delivered to your location(s)

Delivery at the office or at your colleagues' home? We arrange it all!

Order directly
Customized proposal

PERSONAL APPROACH & CUSTOMIZATION

All our gift boxes are finished with your logo and card with a personal message as standard. Would you like to add something special or a printed item to your boxes? We really enjoy throwing our creative brains into battle to develop original custom projects. So we are happy to process your special requests in your gift box! No problem at all!

LOCAL PRODUCTS FROM BELGIAN SOIL

Surprise your colleagues, customers or suppliers with a box full of Belgian delicacies. Bet they are surprised by all these top products from smaller Belgian food & drinks producers and startups? Because unknown is not unloved. We are constantly looking for new Belgian delicacies. Our range therefore changes constantly depending on our discoveries.

THINK GLOBAL, ACT LOCAL

All our products are Belgian and therefore travel few kilometers. We also try to achieve this as much as possible for our packaging. Almost all of our materials used are 100% recyclable. In this way we keep the impact on our planet as low as possible. For each box sold, we donate an amount to the Great Apes program of WWF to help protect the habitat of the gorillas in the rainforest.

SOCIAL & SUSTAINABLE

For the composition of our gift boxes, we work in-house with local job students and flexi-jobbers. For serial work we work together with the auxiliary prison in Leuven. And every Friday we receive help from people with disabilities from the living group of Rozemarijn vzw. Always a warm reunion when they arrive!

Discover our commitment

Our customers

An answer to all your questions

Below we list the frequently asked questions. Still not found an answer to your question? Then just give us a call. We will be happy to provide you with more information.

Hanne: +32 (0) 494 41 99 08
Emily: +32 (0) 497 38 53 24

Or send us an email to: hello@bettyandalbert.com

The desired delivery date? You decide that yourself! You can specify a desired delivery date with every order. We try to meet this delivery date as best as possible. Because we work with an external delivery service (Bpost in Belgium, Post NL or DPD abroad), we do not always have the same influence on the exact delivery day. That is why we prefer to ship a little too early than too late.

We then work with a funny “DO-NOT-OPEN-BEFORE” sticker so that the surprise is still preserved until the date you gave us.

For small orders (< 20 pieces) we can ensure that they are shipped the next day. Preparing your package + shipping takes about 1 day + then 1 more day for delivery by Bpost (provided there are no delays there).

The delivery time in Belgium is therefore 2 working days.

If you place a larger order: please contact us for the feasibility of your desired delivery date. In general we can do (almost) everything, we just have to see if we can collect enough stock in time.

The world is our playground! We have experience in sending corporate gifts all over the world. As well as the necessary knowledge of correct documents and declarations.

Do you want to have parcels delivered outside Belgium? Contact us Then check the shipping costs per country. We can then immediately provide an estimate of the delivery times.

If there are countries where import restrictions apply (for example, no alcohol or no glass bottles,…) we will adjust the package for that country so that the value of the content remains the same, but the package can certainly be delivered.

We arrange the customs declaration and the follow-up of the deliveries for you!

Do the gifts have to be delivered to the office? Or would you rather have them delivered to people's doorsteps? That's all possible!

Deliveries to the office be done with our own transport or with a transport company:
From an order of €250, we will pay the costs for delivery to 1 location. If you order for a smaller amount, we will find the most economical shipping method for you.


For deliveries to people's homes we work with Bpost, PostNL or DPD.
Shipping costs in Belgium (Bpost) and the Netherlands (PostNL): €7,5 excl. VAT
Shipping cost to Germany (PostNL): €9,60 excl. VAT
Shipping cost to France (DPD): €13 excl. VAT


Do you want to send packages elsewhere? Contact us Then take a moment to find out the exact shipping cost.

Good to know:

What determines our shipping cost? This cost includes the cost of effective sending, but also the cost of packaging the package as safely as possible, so that it is certainly delivered undamaged. We work with packaging materials that are fully recyclable and even 100% biodegradable (cardboard boxes, paper tape and biodegradable filling chips that can simply be dissolved in water).

Naturally! Send us the delivery addresses via the template for submitting the addresses that you can download with each product and add a column in which you indicate the number of boxes per delivery address.
Depending on the number of packages to be delivered per location, we will look for the cheapest shipping method and then let you know the shipping costs.

Of course! We are located between Mechelen and Leuven, about 25 km from the center of Brussels. Do you live nearby and would you rather pick up the order yourself?

This is possible in our warehouse:

Sweet Little Belgium B.V
Kruineikestraat 131
3150 Tildonk (Haacht)

Openingsuren:
Mon-Thu: 8.30am – 17pm
Fri: 8.30 am – 16 pm

It is best to let us know before you come, so that someone is there to help you further.
You can call us on: 0497/38.53.24. (Emilie) or 0494/41.99.08. (Hanne)

Do you order one of our standard boxes? Then you can immediately pay online with VISA or Mastercard, Paypal or choose payment by invoice. Is your order a bit more complex (a customized quote, do you not know the exact number yet or do they have to be delivered to different foreign addresses)? Then choose the option “Request a quote“. Then we first make an offer with the correct prices, and then you can pay by invoice afterwards.

As soon as the package leaves our warehouse, the recipient will receive a track & trace code to follow the package. The message then states that the recipient can expect a surprise gift from your company.
The email field is a required field with our shipping partners.

Does this have to be the recipient's email address? No, that can also be the e-mail address of you as the applicant. BUT… know that for every package sent you will receive at least 4 emails regarding the status of your shipment: the package has been submitted to Bpost, the package is on its way, this is the planned time that we deliver the package and the package has been delivered.
Then we are not talking about packages that could not be delivered because the recipients were not at home… (e.g. sending 50 packages = so 200 emails in your inbox)

We know from experience that we have 80% fewer returned packages if you do provide the email addresses of the recipients.
This way people can set their own delivery preferences and indicate what should happen with the package if they are not at home.

Then the package will be returned to us.

In the packages that are returned, we see 2 main reasons why most packages cannot be delivered:

  1. The address we received was incorrect or the recipient has moved in the meantime.
    SOLUTION: Please enter a valid email address of the recipient. In their track & trace mail they can see to which address the package will be sent. They often contact us themselves to report that the address is not correct and we can still give them the correct instructions to change the delivery preferences at Bpost.
    If the package is returned, we immediately know to which address it must be sent again.
  2. The recipient was not at home when the package was presented by the postman and forgets to pick it up at the postal point afterwards.
    SOLUTION: Enter a valid email address of the recipient. For example, they can adjust their delivery preferences themselves via Track & Trace and they are notified when the package is waiting for them at a postal point.
    (We know from experience that the postman often no longer leaves notes in the mailboxes if the packages cannot be delivered, so you can't count on that)    .

We are looking for a solution for all packages that are returned (for whatever reason). We will contact you as an applicant with the request to contact the person in question to see together what we can do best with the package. This follow-up is free and is included in our service.

Never say never… Although we do our utmost to package all products as best as possible to survive the vagaries of transport, there are forces that they are sometimes unable to cope with. For example, once someone even drove over our package with the van and then delivered it 😱

Is your delivery damaged? Send us an email to report that your package has been damaged. We will immediately send you a completely new package!

What should be in the email:

  • Your name + address
  • The reference at the bottom of the address label (on the basis of this we know which order it concerns)
  • A description and possibly some photos of the damaged package

Don't worry about that! We work fully in accordance with the European GDPR rules. All personal and customer data on our platform are maximally secured.

We use the data provided by the recipients of the packages NEVER for commercial purposes, only for shipping your order. The data is kept for a maximum of 1 month after the shipment for possible follow-up of packages that could not be delivered for one reason or another.

Would you like to use a GDPR agreement? We can either provide you with our GDPR statement, or we can complete and sign your document. Just take a moment contact without obligation.

You can read more about our data processing in our Privacy Statement.